Latest Episodes
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![[S2E03] Why Do Sales Leaders Fail?](https://episodes.castos.com/salesexperiencepodcast/images/1008120/CALL-CENTER-CONFIDENCE-2.png)
[S2E03] Why Do Sales Leaders Fail?
Why do sales leaders fail? Where do they struggle? When we talk about failing, we talk about not supporting their team, not doing their...
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![[S2E02] Why don't companies do Leadership Training?](https://episodes.castos.com/salesexperiencepodcast/images/990954/CALL-CENTER-CONFIDENCE.png)
[S2E02] Why don't companies do Leadership Training?
Why do some call centers not do leadership training? What impact can it bring to the company? This episode will bring you to the...
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![[S2E01] Why Are Employees Harder To Manage?](https://episodes.castos.com/salesexperiencepodcast/images/974758/32.png)
[S2E01] Why Are Employees Harder To Manage?
Why are employees today more difficult to manage? What are some of the contributing factors? The most amazing technology, leads, sales process could mean...
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Season 2 (intro) - We are back!
Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...
29
![[Ep.29] Finishing Out The Year Strong](https://episodes.castos.com/salesexperiencepodcast/images/848137/CALL-CENTER-CONFIDENCE-7.png)
[Ep.29] Finishing Out The Year Strong
Your team certainly wants to be paid at this point in the year, but do they still want to work as hard as they...
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![[Ep.28] Overcoming Sales Management Challenges](https://episodes.castos.com/salesexperiencepodcast/images/830395/CALL-CENTER-CONFIDENCE-5.png)
[Ep.28] Overcoming Sales Management Challenges
What are some of the challenges that sales managers face these days? Has it changed compared to the last 10 years? Many things have...