What are some of the challenges that sales managers face these days? Has it changed compared to the last 10 years?
Many things have changed since the past - how businesses operate, the technology available, the complexity, and how consumers buy. There are, nevertheless, some fundamentals that remain the same.
In this episode, Oliver and Jason talk about an article published in 2013 called "The 7 Inside Sales Management Challenges". We also talked about how to overcome them.
Learn more about the call center industry, how to deal with management issues, and how to become a better leader.
Learn more about how to build your Call Center Confidence
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