[S2E01] Why Are Employees Harder To Manage?

Episode 1 February 10, 2022 00:23:01
[S2E01] Why Are Employees Harder To Manage?
Call Center Confidence with Cutter & Catt
[S2E01] Why Are Employees Harder To Manage?

Feb 10 2022 | 00:23:01

/

Show Notes

Why are employees today more difficult to manage? What are some of the contributing factors?

The most amazing technology, leads, sales process could mean nothing if you don't have the operations side worked out. It's coming from somewhere in the leadership side if you're having all these people issues.

In this episode, Oliver and Jason talk about managing employees. Specifically, why is it harder to do so these days.

Learn more about effectively managing people, and understanding the root of leadership challenges.

Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 22

October 15, 2021 00:56:55
Episode Cover

[Ep.22] Are You Open To Change?

How does being open to a changing environment, or organization help us? What are some of the things that cause us to fear change?...

Listen

Episode 16

September 17, 2021 01:00:44
Episode Cover

[Ep.16] Can you make QA a successful part of the Sales Operation?

Can you make quality assurance a successful element of the sales process? How do you set that up efficiently? You’ll need a standard operating...

Listen

Episode 27

November 26, 2021 01:00:16
Episode Cover

[Ep.26] What Sales Operations Leaders Need To Know - Part 2

How can you make your tech stack better and more efficient? Are your processes optimized for the full client journey? In this episode, Oliver...

Listen