Why are employees today more difficult to manage? What are some of the contributing factors?
The most amazing technology, leads, sales process could mean nothing if you don't have the operations side worked out. It's coming from somewhere in the leadership side if you're having all these people issues.
In this episode, Oliver and Jason talk about managing employees. Specifically, why is it harder to do so these days.
Learn more about effectively managing people, and understanding the root of leadership challenges.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...
What is a performance improvement plan? At which point of your team’s progression is this needed? One of your responsibilities as a manager or...
How can HR be an ally to sales? Why do you get the impression that you’re in trouble when you’re called to HR? HR...