Welcome back to Call Center Confidence with Cutter & Catt!
This marks the beginning of a new season.
We will continue to talk about all of the phases, and all of the parts that it takes to build a successful call center.
Stay tuned, and stick around as we head into season two.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Is it vital for the trainers to stick with the trainees after training, or just simply hand them over to the operations team?This is...
How can you make your tech stack better and more efficient? Are your processes optimized for the full client journey? In this episode, Oliver...
How do you keep your people on the right path after training? Can you foresee if a person will be winning or not? When...