Are you helping lead change? Is change a positive thing for you or otherwise?
When we talk about change is it’s not just universally to embrace it, but where you are open to it, and where you’re not. Sometimes, we are afraid of change, yet in business and in life, there’s really no such thing as stability.
In this episode, Oliver and Jason talk about the significance of change, and where that fits in, in a call center and especially in a sales team.
Learn more about change, and how to deal with it, effectively incorporate it, and manage it.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
What is a performance improvement plan? At which point of your team’s progression is this needed? One of your responsibilities as a manager or...
Call Center Confidence with Cutter & Catt [Ep.25] What Is It Ideal To Outsource? Play Episode Pause Episode Mute/Unmute Episode 1x Fast Forward 30...
Can you make quality assurance a successful element of the sales process? How do you set that up efficiently? You’ll need a standard operating...
![[Ep.21] Are You Helping Lead Change?](https://episodes.castos.com/salesexperiencepodcast/0869733d-c021-4008-84f8-395e44f33a4e-CALL-CENTER-CONFIDENCE-7.png)