Are you helping lead change? Is change a positive thing for you or otherwise?
When we talk about change is it’s not just universally to embrace it, but where you are open to it, and where you’re not. Sometimes, we are afraid of change, yet in business and in life, there’s really no such thing as stability.
In this episode, Oliver and Jason talk about the significance of change, and where that fits in, in a call center and especially in a sales team.
Learn more about change, and how to deal with it, effectively incorporate it, and manage it.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
What is a performance improvement plan? At which point of your team’s progression is this needed? One of your responsibilities as a manager or...
How do we train our people the right way from day one and how do we get them involved? Every company is different, we...
How can HR be an ally to sales? Why do you get the impression that you’re in trouble when you’re called to HR? HR...
![[Ep.21] Are You Helping Lead Change?](https://episodes.castos.com/salesexperiencepodcast/0869733d-c021-4008-84f8-395e44f33a4e-CALL-CENTER-CONFIDENCE-7.png)