[Ep.21] Are You Helping Lead Change?

Episode 21 October 08, 2021 00:59:36
[Ep.21] Are You Helping Lead Change?
Call Center Confidence with Cutter & Catt
[Ep.21] Are You Helping Lead Change?

Oct 08 2021 | 00:59:36

/

Show Notes

Are you helping lead change? Is change a positive thing for you or otherwise?

When we talk about change is it’s not just universally to embrace it, but where you are open to it, and where you’re not. Sometimes, we are afraid of change, yet in business and in life, there’s really no such thing as stability.

In this episode, Oliver and Jason talk about the significance of change, and where that fits in, in a call center and especially in a sales team.

Learn more about change, and how to deal with it, effectively incorporate it, and manage it.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 3

February 24, 2022 00:22:11
Episode Cover

[S2E03] Why Do Sales Leaders Fail?

Why do sales leaders fail? Where do they struggle? When we talk about failing, we talk about not supporting their team, not doing their...

Listen

Episode 16

September 17, 2021 01:00:44
Episode Cover

[Ep.16] Can you make QA a successful part of the Sales Operation?

Can you make quality assurance a successful element of the sales process? How do you set that up efficiently? You’ll need a standard operating...

Listen

Episode 11

August 31, 2021 01:00:20
Episode Cover

[Ep.11] What's the difference between management, coaching, and mentoring?

What’s the difference between management, coaching, and mentoring? How are these elements done? Management is dealing with your team on the day-to-day. Keeping track...

Listen