How do you keep your people on the right path after training? Can you foresee if a person will be winning or not?
When somebody leaves the nest and they get into their sales role, there will be a progression and a point where they’re already competent. Throughout the process, you must be able to determine whether your team is winning or losing, as well as how they are progressing.
In this episode, Oliver and Jason talk about the path that new hires take after training, and how do we determine if they are progressing or not.
Learn more about progression, performance signs, KPIs, work attitude, and successful leadership.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...
Is it vital for the trainers to stick with the trainees after training, or just simply hand them over to the operations team?This is...
Welcome to the Call Center Confidence with Cutter and Catt Podcast! We are here to help everyone in the call center industry in becoming...
![[Ep.12] How do you keep your people on the right path after training?](https://episodes.castos.com/salesexperiencepodcast/images/12.png)