[Ep.15] What can you do to build a roadmap for your reps to move up?

Episode 15 September 14, 2021 00:57:06
[Ep.15] What can you do to build a roadmap for your reps to move up?
Call Center Confidence with Cutter & Catt
[Ep.15] What can you do to build a roadmap for your reps to move up?

Sep 14 2021 | 00:57:06

/

Show Notes

What can you do to lay out a path for your reps to progress? How critical is it to assess your own and your team’s improvement?

There should be a well-thought-out strategy that outlines where reps might end up if they play their cards well. Everything should be built around them, and we should figure out how to prepare them for growth.

In this episode, Oliver and Jason talk about progression and succession plans. They also talk about some of the challenges that promoted reps could face.

Find out more as Oliver and Jason offer free advice and ideas on how to lead your team so that they can lead in the future.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 19

September 28, 2021 00:59:37
Episode Cover

[Ep.19] What's the difference between a leader and a manager?

What are the key crucial differences between leaders and managers? How can you become more effective in leading your sales team? You must be...

Listen

Episode 27

November 26, 2021 01:00:16
Episode Cover

[Ep.26] What Sales Operations Leaders Need To Know - Part 2

How can you make your tech stack better and more efficient? Are your processes optimized for the full client journey? In this episode, Oliver...

Listen

Episode 17

September 21, 2021 00:55:09
Episode Cover

[Ep.17] Are you winning at Customer Retention?

Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention? People are enrolled, signed up, and paying, and...

Listen