[Ep.22] Are You Open To Change?

Episode 22 October 15, 2021 00:56:55
[Ep.22] Are You Open To Change?
Call Center Confidence with Cutter & Catt
[Ep.22] Are You Open To Change?

Oct 15 2021 | 00:56:55

/

Show Notes

How does being open to a changing environment, or organization help us? What are some of the things that cause us to fear change?

In this episode, Oliver and Jason continue to talk about change and why is it important to adapt or accept.

If we look at it from a different perspective, when you’re selling to someone, and you’re in the act of persuading them, technically you are wanting them to change. So if you’re a salesperson who isn’t willing to change and then tries to sell to someone, it won’t work.

Change happens for a reason, and it’s fundamental to understand why it happens and why we must be prepared for it.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 2

February 17, 2022 00:20:52
Episode Cover

[S2E02] Why don't companies do Leadership Training?

Why do some call centers not do leadership training? What impact can it bring to the company? This episode will bring you to the...

Listen

Episode 25

November 12, 2021 01:00:21
Episode Cover

[Ep.25] What Is It Ideal To Outsource?

Call Center Confidence with Cutter & Catt [Ep.25] What Is It Ideal To Outsource? Play Episode Pause Episode Mute/Unmute Episode 1x Fast Forward 30...

Listen

Episode 11

August 31, 2021 01:00:20
Episode Cover

[Ep.11] What's the difference between management, coaching, and mentoring?

What’s the difference between management, coaching, and mentoring? How are these elements done? Management is dealing with your team on the day-to-day. Keeping track...

Listen