How do you manage managers who don’t manage, or who can’t manage, or who struggle to manage?
The best performing team is the team with the best sales manager. Even if it’s challenging to lead by example and get it right every time, you must set the stage for success for everyone in your organization.
In this episode, Oliver and Jason talk about managers and the elements of managing.
Learn more as we discuss this big topic and pick up something that you can apply as you fulfill your managerial role.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention? People are enrolled, signed up, and paying, and...
Is it vital for the trainers to stick with the trainees after training, or just simply hand them over to the operations team?This is...
Why is training so crucial throughout your call center journey? How do you stay on top of what you’ve learned?This stage has been present...
![[Ep.14] How can you manage a manager that doesn't manage?](https://episodes.castos.com/salesexperiencepodcast/images/14.png)