[Ep.14] How can you manage a manager that doesn't manage?

Episode 14 September 10, 2021 01:00:28
[Ep.14] How can you manage a manager that doesn't manage?
Call Center Confidence with Cutter & Catt
[Ep.14] How can you manage a manager that doesn't manage?

Sep 10 2021 | 01:00:28

/

Show Notes

How do you manage managers who don’t manage, or who can’t manage, or who struggle to manage?

The best performing team is the team with the best sales manager. Even if it’s challenging to lead by example and get it right every time, you must set the stage for success for everyone in your organization.

In this episode, Oliver and Jason talk about managers and the elements of managing.

Learn more as we discuss this big topic and pick up something that you can apply as you fulfill your managerial role.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 7

August 17, 2021 00:55:08
Episode Cover

[Ep.7] How Can You Set Up Your Training For New Hire Success?

How do we effectively finish off our training cycle? What do we need to do to pick up when we have those bad apples...

Listen

Episode 0

February 10, 2022 00:08:41
Episode Cover

Season 2 (intro) - We are back!

Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...

Listen

Episode 22

October 15, 2021 00:56:55
Episode Cover

[Ep.22] Are You Open To Change?

How does being open to a changing environment, or organization help us? What are some of the things that cause us to fear change?...

Listen