How do you manage managers who don’t manage, or who can’t manage, or who struggle to manage?
The best performing team is the team with the best sales manager. Even if it’s challenging to lead by example and get it right every time, you must set the stage for success for everyone in your organization.
In this episode, Oliver and Jason talk about managers and the elements of managing.
Learn more as we discuss this big topic and pick up something that you can apply as you fulfill your managerial role.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Why is training so crucial throughout your call center journey? How do you stay on top of what you’ve learned?This stage has been present...
What is a performance improvement plan? At which point of your team’s progression is this needed? One of your responsibilities as a manager or...
Call Center Confidence with Cutter & Catt [Ep.25] What Is It Ideal To Outsource? Play Episode Pause Episode Mute/Unmute Episode 1x Fast Forward 30...