[Ep.10] Where do nesting end and ongoing education begin?

Episode 10 August 27, 2021 01:00:43
[Ep.10] Where do nesting end and ongoing education begin?
Call Center Confidence with Cutter & Catt
[Ep.10] Where do nesting end and ongoing education begin?

Aug 27 2021 | 01:00:43

/

Show Notes

How can you prepare your employees to leave the nest and thrive in the sales team and on the sales floor?

Some companies believe that because they have completed some training and placed their salesmen on the floor, that the salespeople will figure it out on their own. It’s comparable to how schools don’t teach you how to cope with money, emotional intelligence, relationships, and other real-world issues, instead assuming you’ll figure it out on your own, which leads to problems.

In this episode, Oliver and Jason continue talking about the nesting area that happens after the training period, and the ongoing education.

Learn all about the nesting stage, supporting your team, and setting them up for success.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 5

August 10, 2021 00:52:00
Episode Cover

[Ep.5] How Are You Starting Off Each New Hire Training Class?

How do we train our people the right way from day one and how do we get them involved? Every company is different, we...

Listen

Episode 26

November 19, 2021 01:00:10
Episode Cover

[Ep.26] What Do Sales Operations Leaders Need To Know?

Are your strategies as a sales operations leader in line with the company’s goals? What part of the process do you think you might...

Listen

Episode 18

September 24, 2021 00:59:15
Episode Cover

[Ep.18] How well do you have your systems and processes documented?

How effectively do you manage your systems and processes? How important is it to run a call center in a systematic way? Generally, people...

Listen