How can you prepare your employees to leave the nest and thrive in the sales team and on the sales floor?
Some companies believe that because they have completed some training and placed their salesmen on the floor, that the salespeople will figure it out on their own. It’s comparable to how schools don’t teach you how to cope with money, emotional intelligence, relationships, and other real-world issues, instead assuming you’ll figure it out on your own, which leads to problems.
In this episode, Oliver and Jason continue talking about the nesting area that happens after the training period, and the ongoing education.
Learn all about the nesting stage, supporting your team, and setting them up for success.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Why do some call centers not do leadership training? What impact can it bring to the company? This episode will bring you to the...
Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...
How does being open to a changing environment, or organization help us? What are some of the things that cause us to fear change?...