What is a performance improvement plan? At which point of your team’s progression is this needed?
One of your responsibilities as a manager or leader is to coach and assist your team, and a performance improvement plan is one approach to do so. This is similar to a road map for getting someone back to where you want them.
In this episode, Oliver and Jason talk about the steps that will be taken when your team is not hitting the numbers they need, and it becomes time for a decision.
Learn more about performance improvement plans, performance development plans, coaching, and leadership.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
Why do sales leaders fail? Where do they struggle? When we talk about failing, we talk about not supporting their team, not doing their...
How can you prepare your employees to leave the nest and thrive in the sales team and on the sales floor? Some companies believe...
How do we effectively finish off our training cycle? What do we need to do to pick up when we have those bad apples...