What is a performance improvement plan? At which point of your team’s progression is this needed?
One of your responsibilities as a manager or leader is to coach and assist your team, and a performance improvement plan is one approach to do so. This is similar to a road map for getting someone back to where you want them.
In this episode, Oliver and Jason talk about the steps that will be taken when your team is not hitting the numbers they need, and it becomes time for a decision.
Learn more about performance improvement plans, performance development plans, coaching, and leadership.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
How can you make your tech stack better and more efficient? Are your processes optimized for the full client journey? In this episode, Oliver...
Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention? People are enrolled, signed up, and paying, and...
When it comes to hiring, think about who you want on your sales team or who you’re looking to hire. Do you have a...
![[Ep.13] Are you using Performance Improvement Plans correctly?](https://episodes.castos.com/salesexperiencepodcast/images/13.png)