How do we train our people the right way from day one and how do we get them involved?
Every company is different, we need to remember that the length of our training cycle is dependent on how much of a product offering you have. Whatever the case may be, we must make certain that we provide them with accurate information.
In this episode, Oliver and Jason talk about the onboarding training, the start of somebody’s journey, and making it relevant.
Learn more about induction training, proof of learning, and also how we ensure that your people’s attention is maintained from the beginning to the end of the training process.
Learn more about how to build your Call Center Confidence
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