[Ep.5] How Are You Starting Off Each New Hire Training Class?

Episode 5 August 10, 2021 00:52:00
[Ep.5] How Are You Starting Off Each New Hire Training Class?
Call Center Confidence with Cutter & Catt
[Ep.5] How Are You Starting Off Each New Hire Training Class?

Aug 10 2021 | 00:52:00

/

Show Notes

How do we train our people the right way from day one and how do we get them involved?

Every company is different, we need to remember that the length of our training cycle is dependent on how much of a product offering you have. Whatever the case may be, we must make certain that we provide them with accurate information.

In this episode, Oliver and Jason talk about the onboarding training, the start of somebody’s journey, and making it relevant.

Learn more about induction training, proof of learning, and also how we ensure that your people’s attention is maintained from the beginning to the end of the training process.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 9

August 24, 2021 00:58:47
Episode Cover

[Ep.9] How Well Are You Preparing Your Trainees To Leave The Nest?

Is it vital for the trainers to stick with the trainees after training, or just simply hand them over to the operations team?This is...

Listen

Episode 3

February 24, 2022 00:22:11
Episode Cover

[S2E03] Why Do Sales Leaders Fail?

Why do sales leaders fail? Where do they struggle? When we talk about failing, we talk about not supporting their team, not doing their...

Listen

Episode 15

September 14, 2021 00:57:06
Episode Cover

[Ep.15] What can you do to build a roadmap for your reps to move up?

What can you do to lay out a path for your reps to progress? How critical is it to assess your own and your...

Listen