[Ep.8] What Does It Take To Create A Scalable Training Program?

Episode 8 August 20, 2021 01:02:08
[Ep.8] What Does It Take To Create A Scalable Training Program?
Call Center Confidence with Cutter & Catt
[Ep.8] What Does It Take To Create A Scalable Training Program?

Aug 20 2021 | 01:02:08

/

Show Notes

How do you keep your training staff and the training process in check? How do you interchange people in a system and ensure the system’s functionality?

One of the biggest challenges today is that there’s now a lot of options when it comes to a learning management system. For anybody running or leading an organization’s training, you must first determine your program’s goal and objectives.

In this episode, Oliver and Jason talk about the training process, standardizing and calibrating the trainers, and learning management systems..

Learn all about training, building a scalable operation, and identifying the right tools to use to have a perfect training experience for your people.

SGKpu5uYD4p8QrbtyCJe


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 3

February 24, 2022 00:22:11
Episode Cover

[S2E03] Why Do Sales Leaders Fail?

Why do sales leaders fail? Where do they struggle? When we talk about failing, we talk about not supporting their team, not doing their...

Listen

Episode 0

February 10, 2022 00:08:41
Episode Cover

Season 2 (intro) - We are back!

Welcome back to Call Center Confidence with Cutter & Catt! This marks the beginning of a new season. We will continue to talk about...

Listen

Episode 4

August 10, 2021 00:59:36
Episode Cover

[Ep.4] Which Recruiting Strategies Will Help Fill Your Center?

When it comes to hiring, think about who you want on your sales team or who you’re looking to hire. Do you have a...

Listen