Welcome to the Call Center Confidence with Cutter and Catt Podcast!
We are here to help everyone in the call center industry in becoming a Call Center Hero. You can build a successful and scalable call center operation no matter who you are or where you are in the world.
In this first episode, Oliver and Jason talk about leadership and its components. In the future, we’re going to be bringing in some experts that currently work in the industry to discuss topics in further depth, and to answer your questions.
Learn more from us as we tackle and discuss about leadership in the Call Center business.
Learn more about how to build your Call Center Confidence
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Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention? People are enrolled, signed up, and paying, and...
Why do some call centers not do leadership training? What impact can it bring to the company? This episode will bring you to the...
How can you make your tech stack better and more efficient? Are your processes optimized for the full client journey? In this episode, Oliver...
![[Ep.1] Welcome to Call Center Confidence with Cutter & Catt](https://episodes.castos.com/salesexperiencepodcast/images/1.png)