[Ep.17] Are you winning at Customer Retention?

Episode 17 September 21, 2021 00:55:09
[Ep.17] Are you winning at Customer Retention?
Call Center Confidence with Cutter & Catt
[Ep.17] Are you winning at Customer Retention?

Sep 21 2021 | 00:55:09

/

Show Notes

Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention?

People are enrolled, signed up, and paying, and then they may be dissatisfied. Perhaps your customers wish to leave your organization, or perhaps they don’t like what they bought.

In this episode, Oliver and Jason talk all about how to keep your clients or customers engaged with you. Getting a new client for every client you can save or keep, as a part of your business takes so much time and effort.

Learn more about customer retention, the roles of every member in a sales team, and as well as customer experience.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 23

November 03, 2021 00:59:37
Episode Cover

[Ep.23] Winning Through Offshoring and Outsourcing

Why are more businesses opting to offshore or outsource than ever before? How can you improve your effectiveness in this way? People are shifting...

Listen

Episode 19

September 28, 2021 00:59:37
Episode Cover

[Ep.19] What's the difference between a leader and a manager?

What are the key crucial differences between leaders and managers? How can you become more effective in leading your sales team? You must be...

Listen

Episode 10

August 27, 2021 01:00:43
Episode Cover

[Ep.10] Where do nesting end and ongoing education begin?

How can you prepare your employees to leave the nest and thrive in the sales team and on the sales floor? Some companies believe...

Listen