[Ep.17] Are you winning at Customer Retention?

Episode 17 September 21, 2021 00:55:09
[Ep.17] Are you winning at Customer Retention?
Call Center Confidence with Cutter & Catt
[Ep.17] Are you winning at Customer Retention?

Sep 21 2021 | 00:55:09

/

Show Notes

Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention?

People are enrolled, signed up, and paying, and then they may be dissatisfied. Perhaps your customers wish to leave your organization, or perhaps they don’t like what they bought.

In this episode, Oliver and Jason talk all about how to keep your clients or customers engaged with you. Getting a new client for every client you can save or keep, as a part of your business takes so much time and effort.

Learn more about customer retention, the roles of every member in a sales team, and as well as customer experience.


Learn more about how to build your Call Center Confidence

Sign up for Reminders about Weekly Live Show

Connect with Jason on LinkedIn

Connect with Oliver on LinkedIn

Follow Us on:

Facebook

Instagram

LinkedIn

Other Episodes

Episode 25

November 12, 2021 01:00:21
Episode Cover

[Ep.25] What Is It Ideal To Outsource?

Call Center Confidence with Cutter & Catt [Ep.25] What Is It Ideal To Outsource? Play Episode Pause Episode Mute/Unmute Episode 1x Fast Forward 30...

Listen

Episode 12

September 03, 2021 00:56:05
Episode Cover

[Ep.12] How do you keep your people on the right path after training?

How do you keep your people on the right path after training? Can you foresee if a person will be winning or not? When...

Listen

Episode 9

August 24, 2021 00:58:47
Episode Cover

[Ep.9] How Well Are You Preparing Your Trainees To Leave The Nest?

Is it vital for the trainers to stick with the trainees after training, or just simply hand them over to the operations team?This is...

Listen